At Microgaming, we understand the importance of timely and effective support for our customers. We strive to provide a seamless experience through various channels that cater to your specific needs.
Our dedicated live chat team is available 24/7 to assist you with any queries or concerns you may have. Simply click on the live chat icon at the bottom right corner of our website, and one of our agents will be happy to help.
We prioritize responding to live chat requests within a reasonable timeframe, ensuring that you receive timely assistance for your issue.
If you prefer to communicate via email, we have dedicated support email addresses available. Please note that response times may vary depending on the complexity of your query and our current workload.
You can reach us at:
BeGambleAware.org (for problem gambling-related concerns) – Helpline available
National Gambling Helpline: 0808 8020 133 (UK, free, confidential)
Our comprehensive help-centre is designed to provide you with readily accessible information and resources. This includes Frequently Asked Questions (FAQs), troubleshooting guides, and step-by-step instructions for resolving common issues.
If your query isn't addressed in our FAQ section, don't hesitate to reach out via one of the supported channels mentioned above.
For any concerns related to account verification or other security matters, please contact us directly through live chat or email. Our dedicated team will be happy to assist you and provide guidance on resolving these issues promptly.
We take responsible gambling seriously at Microgaming. If you're experiencing difficulties with your gaming habits, we encourage you to reach out to our support team for confidential assistance and resources.
You can also contact the following organizations directly:
Our technical support is dedicated to helping you resolve any issues related to your device or our platform. If you encounter a problem while using our website or mobile application, please contact us through live chat or email for assistance.
We prioritize resolving technical issues quickly and efficiently to ensure minimal disruption to your gaming experience.
Our support team is designed to provide you with multiple options for addressing your concerns. When reaching out, please note the following workflow:
We strive to respond promptly and efficiently to ensure you receive timely assistance for your issue.
In cases where your concern requires escalated attention, we'll work closely with our support team to address the matter as quickly as possible. If further assistance is required from a dedicated account manager or other specialist teams, we'll notify you accordingly and guide you through the process.
At Microgaming, customer satisfaction is paramount. We strive to provide timely and effective support across all channels while maintaining transparency throughout each interaction.
